Modern Town · Vehicles and getting around

Delivery van

Topic: last-mile delivery

A van that brings parcels to the door. As online shopping grows, delivery vans fill more and more streets.

Job
The "last mile" to your door
Growing because of
Online shopping
Cleaner options
Electric vans, cargo bikes
Needs
Places to stop and unload

Find it on the map

Real world The last mile

A parcel may cross an ocean by ship and a country by truck, but the hardest part is the "last mile": the trip from a local depot to your door. It is often the most expensive part of delivery, with many stops, traffic and parking problems.

A small delivery van at a trade show in Germany. Photo: MB-one, CC BY-SA 4.0, via Wikimedia Commons

Real world Making delivery cleaner

The World Economic Forum has warned that without changes, growing online shopping will mean many more delivery vans, more traffic and more emissions in city centers. Solutions include electric vans, cargo bikes, parcel lockers where people collect deliveries, and loading zones so vans don't block lanes. The US Postal Service is replacing its old mail trucks with a new design, including many electric ones.

A cargo tricycle carrying a huge load through Shanghai. Photo: Jakub Hałun, CC BY-SA 4.0, via Wikimedia Commons

Real world No left turns

A delivery driver may stop more than a hundred times a day, so computers plan the routes. The delivery company UPS plans routes that avoid unnecessary left turns across oncoming traffic. Waiting to turn left wastes time and fuel, and it is when many crashes happen.

A parcel locker in Astana, Kazakhstan, where people collect deliveries themselves. Photo: Matti Blume, CC BY-SA 4.0, via Wikimedia Commons

Art In this artwork

This illustration shows a plain white van. The back view shows the large rear doors for loading.

Back view

Look closer

  • Find the back doors. Why are they so big?
  • Why might so many vans be plain white?

Think about it

  1. How many deliveries come to your street in a week?
  2. Would you walk to a parcel locker to reduce traffic?
  3. Where can a van stop on your street without blocking anyone?

Key words

Last mile
The final step of a delivery, to the door.
Depot
A place where parcels are sorted and vans are based.
Cargo bike
A bicycle built to carry loads.

Sources

The facts on this page are based on these sources:

  • World Economic Forum, "The Future of the Last-Mile Ecosystem" (2020)
  • United States Postal Service, Next Generation Delivery Vehicle program
  • UPS, ORION route planning and the avoidance of left turns

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